Cragora Operations · Colombia

Electrical installation and maintenance

Finish the visit.
Have the report ready.

When photos stay in a chat and the report is written days later, there is a workflow to connect. We implement a process that brings together the service order, evidence and customer approval before handing over to billing.

Tailored implementation · Scope and price by quote

For teams that need to close every service job

We start with electrical installation and maintenance companies in Colombia that coordinate multiple visits and still consolidate documentation manually.

  • A coordinator needs to know what is still pending.
  • Technicians report from different locations.
  • Administration needs evidence before it can invoice.
Proposed scope

One connected process, from start to finish.

01

One order per visit

Customer, site, equipment, owner and date in one record, with a status the coordinator can check.

02

Evidence from a phone

A form adapted to your service to record checklists, materials, notes and photos before closing the visit.

03

Report and acceptance

A PDF report and a record of the customer's review. Outstanding items remain visible before the job is handed to administration.

04

Handoff to billing

A list of approved jobs and an export of the agreed data. We assess a connection to your system based on its API and your plan.

Start with a pilot

Let's test a real workflow with your team.

We review a recent order, the forms you use and where the closing process gets stuck. Then we agree on a pilot with one process, one team and one report format.

The proposal includes configuration or development, training, user testing and documentation. We define the timeline and support in writing.

Measure before and after

  • Minutes spent preparing and reviewing each report.
  • Visits with complete documentation at closing.
  • Days between the visit and the handoff to billing.

Targets are agreed against your baseline. Results depend on the process and team adoption.

Discuss the pilot

What to clarify before getting started

Is this a ready-to-use platform?

This is a tailored implementation service. First, we review your process and agree on what to configure, integrate or develop. The example on this page illustrates the proposed workflow; it is not an operational application.

Can I keep my current software?

Yes. We first review what you already have and use existing features when they meet your needs. Integrations depend on permissions, API availability and your provider's terms; we confirm them during discovery.

How much does it cost and how long does it take?

The quote sets out price, timeline, deliverables and support after we review a real case. Licenses, hosting, storage, messaging usage and other third-party services are listed separately when applicable.

Does it include electronic invoicing or certifications?

The initial scope prepares the information for billing in your current system. Technical certifications and the issuing of electronic invoices are outside this pilot. Customer acceptance follows the agreed process.

How is my customers' data handled?

Before working with real data, we agree on access, responsibilities, storage, export and deletion. You can use an anonymized form for discovery. Offline operation is assessed if your team needs it.

Sector context: the Bogotá Chamber of Commerce reported low levels of digitalization in 66.3% of companies in its survey of the electrical sector in Bogotá and municipalities in Cundinamarca (406 respondents, 2025). This is a signal to explore the niche; each company's specific need must be validated. Read the CCB study, page 46.